Forever1 Motors LLP respects your privacy and is committed to protecting the personal information of our customers, visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our showroom, website, mobile applications, social media platforms, or any other services.
- Information We Collect
We may collect the following types of information:
Personal Information: Name, address, contact number, email ID, date of birth, PAN/Aadhaar (where legally required), and other identification details.
Vehicle & Transaction Information: Vehicle details, purchase history, service records, insurance details, finance/loan information.
Payment Information: Bank details, payment mode details (we do not store card CVV or sensitive payment credentials).
Technical Information: IP address, browser type, device information, cookies, and usage data when you visit our website or digital platforms.
- How We Use Your Information
We use the collected information to:
Process vehicle sales, bookings, test drives, servicing, insurance, and financing.
Communicate regarding enquiries, offers, service reminders, and updates.
Comply with legal and regulatory requirements.
Improve our products, services, and customer experience.
Prevent fraud and ensure security.
- Sharing of Information
We may share your information with:
OEMs/manufacturers, insurance companies, banks/financial institutions, and service partners strictly for service fulfillment.
Government or regulatory authorities when required by law.
Trusted third-party service providers under confidentiality obligations.
We do not sell or rent your personal information to third parties.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Data Retention
Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
- Your Rights
You may request access, correction, or deletion of your personal information, subject to legal and contractual obligations. You may also opt out of promotional communications at any time.
- Cookies Policy
Our website may use cookies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available at our office.
- Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Forever1 Motors LLP
F15 2nd Floor Shyam Nagar (Near Subhash Nagar Metro Station) New Delhi 110018
Phone: +91 9220510117 +91 9899106100
Email: info@forever1motors.com